Bible Journey Support
We're here to help. Find answers to common questions below, or get in touch and we'll respond as soon as we can.
Getting Started
How do I download Bible Journey?
Bible Journey is available on the App Store (iOS/iPadOS) and Google Play (Android). Search for "Bible Journey" and tap Install.
Does Bible Journey work without an internet connection?
Yes. Bible Journey is offline-first. The core learning flow and all Bible content is stored locally on the device, so families can practise anywhere without a network connection.
Is there a subscription or cost?
Please contact us for pricing information, as the pricing model may vary by store and region.
What age group is Bible Journey designed for?
Bible Journey is designed for children and families. The content is calm, simple, and suitable for young learners, though adults and parents who want a daily memorization routine will find it useful too.
Using the App
What is Bible Journey?
Bible Journey is a Bible verse memorisation app. It uses tap-to-flip verse cards and short, repeatable daily sessions to help children and families learn verses at their own pace.
Which Bible versions are available?
Bible Journey supports: KJV and BBE in English, Ostervald 1996 in French, and Reina Valera 1909 in Spanish.
Which languages does the app support?
The app interface is available in English, French, and Spanish.
How does the yearly verse plan work?
Bible Journey includes a 365-verse yearly plan. Each day, a verse is queued for practice, keeping progress moving steadily through the year without requiring manual selection.
How do the verse cards work?
Each card shows the verse reference first. Tap to reveal the full verse text. This encourages active recall before seeing the answer.
Can parents manage which verses are practised?
Yes. Parents can search the verse library, open a specific verse directly in practice, filter by category or path, and mark a verse as new again for the current year.
Can verses be hidden?
Yes. Verses can be hidden from the practice queue and restored individually or all at once from the settings screen.
Technical Help
The app won't open / keeps crashing
Try closing and reopening the app. If the problem continues, uninstall and reinstall from the App Store or Google Play. Make sure your device is running a supported OS version.
My progress has disappeared
Progress is saved locally on the device. If you changed devices or reinstalled the app, data may not have transferred. Contact us and we'll help where we can.
A verse or Bible text is displaying incorrectly
Make sure you are on the latest version of the app. If the issue continues, email us with the verse reference, Bible version, and language setting so we can investigate.
Daily reminders are not appearing
Check that notification permissions are enabled for Bible Journey in your device settings. On iOS: Settings → Bible Journey → Notifications. On Android: Settings → Apps → Bible Journey → Notifications.
Account and Privacy
What data does the app collect?
Bible Journey collects only what is needed to provide the learning experience — session data and local progress history. No data is sold to third parties. See our Privacy Policy for full details.
Is my data stored on a server?
No. All progress and content is stored locally on your device. Bible Journey does not require an account or transmit personal data to external servers.
How do I contact you about a data request?
Email us at support@it-bureau.com and include "Data Request" in the subject line.
Still need help?
Email: support@it-bureau.com
We aim to respond within 2 business days.
For technical issues or bug reports: developer@it-bureau.com